Privacy policy

Last updated 03 Oct 2026. This is a general template - have it reviewed before launch.

What we collect

Account details (name, email, phone, hospital), the hospital and patient data you enter, and technical logs (IP address, sign-in times) used for security.

How we use it

To run the service, send OTPs, invoices and renewal reminders, provide support and keep the platform secure.

Payments

Online payments are processed by Razorpay or Cashfree. We never see or store your card details.

Your rights

You can ask for a copy or deletion of your data by contacting us. After account closure data is deleted as per our retention policy.

Security

Passwords are stored hashed, secrets are encrypted, every hospital has its own database, and important actions are logged.